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When does the first invoice get created?

  1. 7 years ago

    When I create a new customer and set them as active with a service, I'm not seeing an invoice get created. I can manually look at the "to bill" section and I see the pro-rated amount there.

    Am I under the false assumption that invoices should be created for the pro-rated amount when the account is created? Does that only get created when the bill cycle runs?

  2. admin

    Nov 2013 Administrator

    Use "To Bill" in Payments section, or wait for next month, auto invoicing working from start of the month.

  3. OK thanks... I wasn't sure if it was suppose to generate the invoice immediately, or if the pro-rate would get generated on the first of the month. Thanks.

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